|
Whenever possible, customers should use our
online web catalogue facility to order goods. Simply follow the on-screen instructions to ensure a speedy execution
of your order.
New users may create
an Account here, before your order can be
completed, you will be required to provide your personal details (name, address,
contact numbers etc.).
Alternatively, if you have already registered your details with us, then you can
Log Yourself In
by simply entering your e-mail address and password.
Customers who do not want to Order online, Please
send us your Requirements and we will quote you accordingly
you may also visit us in store and
purchase goods
We offer different methods of delivery; these options can be found on the Shipping
Information Page
Customers choosing the bank transfer option should bear in mind that we will
require proof of transfer before goods can be dispatched. We check our account
every day, but if you wish to speed up the process, then you may fax a copy of
the payment slip to us on 016 422 0235. It is not necessary to attach a letter
of explanation. Simply include your customer number, name or e-mail address on
the transfer slip, so that we know who has made the payment.
As soon as a web order has been processed you will receive an automatic e-mail
to confirm exactly what has been ordered.
As soon as your order has been dispatched, a second automated e-mail will be
sent to you advising the tracking number of your parcel.
Customers outside South Africa, Please contact us with your requirement and we
will quote including shipping Charges to your Desired Destination
FAQ
Q: Do you Keep stock?
A: Yes, all products are kept in Stock; On Hand Stock availability are
shown on all products
Q: Product quantities are shown on the website, are these on hand stock
quantities accurate?
A: Yes, stock quantities are linked to our accounting system, and automatically
updated and synchronized on a daily basis
Q: Can i collect?
A: Yes, items that are in stock can be collected from our store
Q: I do not want to order online, can i purchase items in your store
A: Yes, we have a physical store, where customers may purchase goods over the
counter, we accept Credit Cards.
Q: I need to order an item, but there is no stock. How can i order?
A: For items that are out of stock, please contact our sales department to
obtain a lead time and availability, Due to the nature of electronic components,
some items may be obsolete and no longer available
Q: How much is delivery?
A: We offer different delivery methods, these options can be found on the Shipping
Information Page
WEBSITE INFORMATION
all product information provided on this website is done so in good faith using
information obtained from suppliers and manufacturers. We do our best to ensure
that this information is as accurate as possible, but cannot be held responsible
for any errors or omissions. If you need specific information or a specific
model of a product, please bring this to our attention so that we can attempt to
assist your expectations.