Shipping & Returns

SHIPPING

Please Note: Shipping applies to Customers within South Africa.

Various Shipping Charges Apply Within South Africa

Econo-Parcel
Small Parcel For Few Light Items

Parcel Plus Service
Ordinary Parcel Post

Speed Services
This is the courier service of the South African Post Office. Delivery is usually next-day, but may take two days to remote areas and delivery cannot be guaranteed on Saturdays. The maximum weight that we will process by Speed Services is 2kgs. A Tracking service enables customers to check a parcel at any time. Alternatively, call 0860 023 133 and quote your tracking number. Delivery is either to a nominated Post Office counter or PO Box. Goods must be claimed from Post Offices within 30 days.

Berco Express - Door Delivery
This method of despatch is a Door to Door Service. Delivery is typically 48 hours to major destinations and 72 hours to remote areas, delivered to a nominated physical address.

TRACKING

Post Office Track & Trace: (Delivery 2 - 5 days, excluding Sundays and Public Holidays)
http://oraweb.sapo.co.za/track_trace/owa/tt_history.main
Client Service Department: 0860 111 502

Speed Services Track & Trace: (Delivery overnight, excluding Weekends and Public Holidays)
http://www.speedservices.co.za/   
24 Hour Customer Helpline: 0860 023 133

Berco Express Tracking
www.bercoexpress.co.za

RETURNS

We’ll refund customers and deduct a 10% handling fee if certain conditions apply:

1)Original invoice will accompany the product.
2)Retuned with in 7 days
3)The product must be unused and still in the original packaging.
4)Due To the nature Of Electro-static sensitive devices, We offer no refund on electronic components and electronic kits
5)Sensitive electronic products must first be evaluated to determine the course of the defect.
6)No refund will be paid in event of the customers’ negligence.
7)We Will not be held responsible due to the post office or Couriers negligence

No goods may be returned to Rabtron without prior consent, unless they were sent in error by Rabtron or received by the Purchaser in a damaged of faulty condition.