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Shipping & Returns


Shipping Rates

Various Shipping Charges Apply Within South Africa, shipping rates can be seen on checkout

Econo-Parcel - Post office Counter to Counter 5-7 days
Small Parcel For Few Light Items under 1KG

Parcel Plus Service Insured Post office Counter to Counter 5-7 days
Ordinary Parcel Post Insured

Courier Door Delivery Skynet Express
This method of despatch is a Door to Door Service. Delivery is typically 48 hours to major destinations and 72 hours to remote areas, delivered to a nominated physical address.


Tracking

Post Office Track & Trace: (Delivery 5 -7 days, excluding Sundays and Public Holidays)
http://sms.postoffice.co.za/TrackingParcels/
Client Service Department: 0860 111 502

Skynet Express Tracking
http://www.skynet.co.za/


Returns

Please note: Due to the nature of Electronic Components, We offer no Guarantee or Refunds.

All of the products supplied through Rabtron use well-established supplier chains in South Africa as well as the rest of the World.
If a product does carry a Guarantee, the Guarantee will be supplied by the manufacturer of the product or through the supplier, and not by Rabtron. Our Supplier/Manufacturer then has the ultimate decision on any Guarantees and we uphold those decisions. 
We will refund customers and deduct a 10% handling fee if certain conditions apply: 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
To complete your return, we require a receipt or proof of purchase. 
Returned within 7 days
Due To the nature Of Electro-static sensitive devices, we offer NO refund on electronic components, semiconductors, LED Products, Power Supplies and electronic kits
Sensitive electronic products must first be evaluated to determine the course of the defect.
No refund will be paid in event of the customers negligence.
We will not be held responsible due to the post office or Couriers negligence or Breakage during transport 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable
No goods may be returned to Rabtron without prior consent, unless they were sent in error by Rabtron


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